cricamd Terms and Conditions

1. General Guidelines and Acceptance

These terms and conditions ("Terms") govern the use of the cricamd platform and all its services. By accessing the website, creating an account, or using any service, you unconditionally agree to these Terms.

cricamd is an online betting and casino platform providing cricket betting, slots, live casino games, and other entertainment services for players in Bangladesh. These Terms apply specifically to Bangladeshi players.

If you disagree with any part of these Terms, please refrain from using our platform. These Terms are available in both English and Bengali; in the event of any conflict between the two, the Bengali version shall prevail.

2. Account Registration and User Eligibility

2.1 Age Requirement

You must be at least 21 years old to open an account and use the services on the cricamd platform. This platform is operated for users aged 21 and above only. By creating an account, you confirm that you are at least 21 years of age.

2.2 Single Account Policy

Only one account is permitted per person. Creating multiple accounts from the same person, the same device, the same IP address, or the same payment method is strictly prohibited. Violating this policy may result in the permanent closure of all associated accounts and the forfeiture of any deposited funds.

2.3 Registration Terms

• All information provided at the time of registration must be truthful, accurate, and complete.
• Any changes to personal information must be reported to our support team without delay.
• Creating an account using another person's name, identity, or information is strictly prohibited.
• cricamd reserves the right to accept or reject any application at any time.

3. Account Security and Verification

3.1 Identity Verification (KYC)

cricamd may verify your identity before a deposit or withdrawal, or at any time. The following documents may be required for verification:

• Copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method

Withdrawal requests will not be processed until verification is complete. Providing false information during verification will result in immediate account suspension.

3.2 Password Security

You are responsible for the security of your account. Avoid sharing your login credentials (username and password) with anyone. If you lose your password or suspect unauthorized access to your account, notify our support team immediately.

4. Deposits and Withdrawals

4.1 Deposits

The minimum deposit amount on cricamd is ৳100. The following payment methods are supported on our platform: bKash, Nagad, Rocket, Upay, and bank transfer. All transactions are completed in Bangladeshi Taka (BDT / ৳).

Deposits should appear in your account instantly. If there is any delay, contact the support team with a screenshot of the transaction.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. For verified accounts, withdrawal requests are generally processed within 1 hour.

The following conditions apply to withdrawals:

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals cannot be made until the wagering requirements of any bonus have been met.
• cricamd reserves the right to hold withdrawals in cases of unusual or suspicious transactions.
• Multiple withdrawals on the same day may require an account review.

4.3 Transaction Fees

cricamd generally does not charge any fees on deposits or withdrawals. However, your payment provider (such as bKash or Nagad) may charge their own fees, which are entirely governed by their own policies.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000.

The welcome bonus requires a 25x wagering requirement before withdrawal. For example: a ৳1,000 bonus requires a total of ৳25,000 in bets to be placed.

5.2 General Bonus Terms

• Each bonus offer carries specific wagering requirements, which will be communicated before the offer is accepted.
• Bets placed with bonus funds count toward fulfilling the bonus wagering requirements.
• The contribution toward wagering requirements may differ across specific games.
• Multiple bonuses cannot be claimed at the same time unless specifically stated.
• If evidence of bonus abuse or manipulation is found, the bonus and any associated winnings will be cancelled.
• cricamd reserves the right to modify or cancel promotional offers at any time.

5.3 VIP Program

The cricamd VIP program has three tiers: Bronze, Silver, and Gold. The detailed benefits of each tier are as follows:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback

You can move up to a higher tier through consistent play and regular participation. VIP membership is not personally transferable.

6. Betting and Gaming Rules

6.1 General Rules

Any bet placed on cricamd is considered a binding agreement. A confirmed bet cannot be changed or cancelled. Bets will not be accepted if there is insufficient balance in the account.

6.2 Errors and Technical Issues

If incorrect odds are displayed due to a software or hardware error, or if a technical issue occurs in any game, cricamd reserves the right to void that round or bet. In such cases, the original stake will be refunded.

6.3 Maximum Bet and Win Limits

Maximum limits apply to all types of bets, including cricket betting. These limits may vary by market and game type. Please refer to the detailed rules for the relevant section for specific limits.

6.4 Internet Disconnection

cricamd is not responsible for any internet disconnection that occurs during gameplay. For live casino games, the result stored on the server after the game is completed will be considered final.

7. Prohibited Activities and Account Suspension

7.1 Prohibited Activities

The following activities are strictly prohibited on the cricamd platform:

• Betting with funds obtained through illegal means or money laundering
• Placing bets using bots, automated software, or artificial intelligence
• Creating or operating multiple accounts
• Bonus abuse or system manipulation
• Stealing another user's account information or hacking
• Creating or operating an account using false information
• Attempting to interfere with the platform's security systems

7.2 Account Suspension

If evidence is found of involvement in any of the prohibited activities listed above, cricamd may suspend an account temporarily or permanently without prior notice. Balances and winnings held in the account at the time of suspension may be forfeited.

8. Responsible Gaming Policy

cricamd firmly believes in responsible gaming. We want our users to play for entertainment and to avoid any negative effects.

The following responsible gaming features are available on our platform:

• The ability to set your own deposit limits
• The option to activate a temporary break or self-exclusion
• The opportunity to review your gaming activity

If you have or suspect a gambling addiction problem, contact us in Bengali via our 24/7 live chat. For more information, visit our Responsible Gaming page. This platform is for users aged 21 and above only.

9. Privacy and Data Protection

cricamd places the highest priority on protecting your personal information. We keep your data secure using SSL encryption and modern security technology.

Full details of how we collect, use, and protect your personal information can be found on our Privacy Policy page. By creating an account, you also agree to our privacy policy.

Information is shared with third parties only when required for identity verification, payment processing, and fulfilling legal obligations.

10. Intellectual Property

All content on the cricamd website and platform — including logos, designs, text, graphics, software, and code — is owned by or licensed to cricamd and is protected by applicable intellectual property laws.

Copying, distributing, modifying, or using any content from our platform for commercial purposes without prior permission is prohibited. Game content is subject to the intellectual property rights of the respective game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, Ezugi).

11. Limitation of Liability

cricamd bears no responsibility for the following:

• Losses caused by technical errors, server outages, or internet disconnection
• Losses resulting from user negligence or keeping login credentials insecure
• Issues related to third-party services (payment gateways, internet service providers)
• Personal financial losses resulting from gaming — gaming carries risk; only bet within your means
• Temporary service disruptions caused by unforeseen technical changes or security updates

In any circumstance, cricamd's maximum liability is limited to the actual amount deposited in the user's account.

12. Changes to Terms and Termination

12.1 Right to Make Changes

cricamd reserves the right to change, update, or amend these terms and conditions at any time. Notice of significant changes will be posted on the platform. Continuing to use the platform after any changes means you have agreed to the new terms and conditions.

12.2 Account Closure

You can close your account at any time through our support team. Before closing your account, all pending bonus conditions must be met and any remaining balance must be withdrawn.

Accounts under investigation or suspected of prohibited activities may not be eligible for closure until the investigation is complete.

13. Applicable Law & Dispute Resolution

13.1 Dispute Resolution Process

For any dispute or complaint, please contact our support team first. We aim to resolve all disputes fairly and promptly.

If a resolution cannot be reached through the support team, the matter will be settled through a neutral mediation process. Both parties will be bound by the outcome of the mediation.

13.2 Time Limit

Any dispute must be submitted within 30 days of the relevant incident. Complaints submitted after the specified period may not be accepted.

14. Contact

If you have any questions or feedback regarding these terms and conditions, please contact us:

• 24/7 Live Chat — Support in Bengali
• Email: [email protected]

For more information, please visit our FAQ, Privacy Policy and Responsible Gaming pages.